To choose from which addresses Hotmail should never send email to spam, access the Safe senders list and type the email addresses into the list.
1. Click the settings gear icon at the top right of Outlook.com
2. Click "View all Outlook settings" at the bottom of the pop-out menu
2. Go to "Mail" and then to "Junk email"
2. Type our email (firstname.lastname@example.org) into the text box in the Safe senders area
2. Click Add
2. Click Save at the top of the page
This steps will make sure our emails will reach you
If you need any help folowing any of this steps feel free to contact us
If you use other mail provider let us know and we will helpClick here if you're using GMail